The digital customer experience is constantly evolving. Having a customer centric strategy and creating a seamless and enjoyable user experience is what matters in today's...
November 30, 2022 (6 min read)
Customer Experience blogs
At a glance, the B2B customer journey resembles the B2C experience, but there are a few key differences. Read on to learn how to focus on the B2B buyer journey and get the...
May 11, 2022 (17 min read)
These are the most common yet crucial eCommerce customer pain points. Click here to find out what they are and how to solve them to increase your ROI!
September 18, 2021 (8 min read)
Today, marketers are engaging their customers through a multi-channel marketing strategy. By communicating offline and through their website, social media presence and other...
August 06, 2021 (7 min read)
Omnichannel marketing sounds like a buzzword A clever growth hack to growth hack. But in reality, it’s anything but. It’s an evolution of consumer behavior. A seamless...
July 05, 2021 (16 min read)
Chatbots are taking over. But there’s no need to panic because you can rest assured that chatbots aren’t bloodthirsty androids (yet) — they just want to help answer...
May 03, 2021 (5 min read)
The web content management space is no stranger to acronyms. In fact, whenever a new acronym emerges, there’s a temptation to label it as just another fading buzzword and...
April 26, 2021 (5 min read)
Word of mouth marketing is increasingly important as more and more people are becoming wary of advertisements. People turn to their friends and family for recommendations....
April 02, 2021 (32 min read)
We’ve already covered the benefits of going direct-to-customer , but to recap, manufacturers now have the chance to cut out the middle-man and access the market themselves...
December 11, 2020 (7 min read)
The key to business success? A product that stands out. Small businesses and sought-after brands face the same challenge to lasting popularity: expanding their customer base....
November 06, 2020 (8 min read)
Ask any of the world’s best copywriters for their rules on writing effective advertisements and you’ll undoubtedly find the following commonalities among them: “Write the way...
October 28, 2020 (3 min read)
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