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FAQs Entity

The FAQ module controls Frequently Asked Questions. The FAQs module can be found on the menu under Content » FAQs. 

This module can be used to collate and present a series of questions and answers, or similar content models. 

FAQs are broken into two areas, Pages & Questions. It is possible to have multiple FAQ pages and then assign existing questions to those pages. This type of structure allows you to share certain questions between multiple pages. 

It is also possible to create a page component and determine which FAQ page will be displayed as a stand-alone section on any page. 

Menu options



Manage FAQ Pages

To add a new FAQ page navigate to Pages under the FAQ module and click the “Add Page” button positioned at the top right corner of the main FAQ admin page:


Each FAQ Page holds a set of configuration options:



To assign the question to a FAQ page simply click on the selection field and the options will display automatically. Select the question you wish to assign and it will automatically be applied to the list of selected questions:


To save changes click Save at the bottom of the page. 


Page Details

It is possible to create sub-pages or hierarchy for FAQ pages. This can be done by assigning a parent category to the new FAQ pages under the 



In the FAQ Pages Listing area the hierarchy will look like this:



Manage FAQ Questions

Questions belong to pages, and they can be shared between multiple pages if required as well. 


To add a new Question item navigate to Questions under the FAQ module and click the “Add Question” button positioned at the top right corner of the main Questions admin page:



Each Question Item holds a set of configuration options:


Question Details

In the Question Details section we can configure the following settings:




Configuration


Pages:


Questions:


Question comments: