Product Information - 1 of 2

Standard plans do not require any fixed contracts. There is a simple agreement that covers the use of the software and the content you may produce. For our enterprise clients, we do sign contracts to cover custom setup, extended SLAs and ongoing support.

Read more about Are there any contracts?

No, Core dna does not charge transaction fees. 

In fact, we don’t believe in the concept of charging transaction fees. The sales are all yours. You’re only charged the monthly subscription fee that is based on the number of server requests you use. Check out our pricing page here

Core dna is an eCommerce content management system (CMS) that provides everything you need to create a beautiful, responsive online store. With core dna, there are no transaction fees – so you can keep all of your sales. 

Plus, our intuitive platform makes it simple to manage your inventory, track orders, and process payments. So if you’re looking for an eCommerce CMS that won’t eat into your profits, Core dna is the perfect solution. Contact us today to learn more.

Transparent: Our pricing is transparent with no hidden fees. Your costs grow in line with your growth. 

Ready to start: All platforms come with pre-built applications and models to kickstart your project. 

Continuous support & training: Our dedicated team will help with training, support and new innovation. 

Get started today: Get access to your sandbox to see how Core dna can help your business scale.

GET IN TOUCH TODAY

Schedule a one-to-one consultation with your product specialist

Here’s what you can expect:

  • Walkthrough: An introduction of the Core dna platform
  • Analysis: Personalized recommendations based on your  business needs.
  • Case studies: How other businesses have used Core dna to scale more efficiently
Comparison table
Core dna
Cloud platforms
Legacy platforms
True multi-tenant architecture. Manage all properties from one dashboard
Not true multi-tenantNot true multi-tenant
Access to all pre-built applications
Development or 3rd party plugin integration requiredDevelopment or 3rd party plugin integration required
Content, file storage and bandwidth

With limitations and additional chargesWith limitations and additional charges
All system updates, new features and continuous integration

Not availableNot available
Pricing modelFixed monthly charge. No upfront licensingLicensing model and fixed fees. With a range of hidden hosting, development and support chargesLicensing model, with additional hosting, development and support charges
Transaction fees for eCommerce salesNoneBased on a % of online salesBased on a % of online sales
Secure cloud infrastructure, with site backup, security testing, patching and all updates.
Additional chargesAdditional charges
Content delivery network and load balancing

Additional chargesAdditional charges
PCI DSS Certified – payment connectors

Additional chargesAdditional charges
Performance monitoring, intrusion detection and reporting
Additional chargesAdditional charges
Advanced SLAs

Partially offeredOffered with additional charges
Dedicated infrastructure

Additional chargesAdditional charges
System audit, server and security dashboard

Partially offeredAdditional charges
Developers   
Advanced Templating support. 100% customizable, all solutions can be built using only front-end developers

With limitationsWith limitations
API support

Partially supportedPartially supported
Templating Version control

Additional chargesAdditional charges
Staging environments

Additional chargesAdditional charges
Developer deployment environments

Additional chargesAdditional charges
Advanced networking, support for Static IPs, reverse proxies

Additional chargesAdditional charges
24/7 technical support

Additional chargesAdditional charges
Training and consulting

Additional chargesAdditional charges

Read more about Does Core dna charge transaction fees?

There is no setup or onboarding fee to use Core dna. We provide all the training material to learn how to use the platform. If your team requires technical training to use the templating and API environment we have team members and partners who can conduct this training.

Read more about Is there a setup or onboarding fee?

We don’t like charging overages because we understand there is a fluctuation between your traffic month-to-month. We do take a longer term view of your site traffic and will consult with you before we charge any overages. In many cases we establish a yearly traffic volume and bill any variants plus or minus to cover spikes during the year.

Read more about If I go over my plan limit, will I be charged overages?

There are no upfront licensing or setup charges. Core dna is a SaaS (Software-as-a-Service) platform, meaning our pricing is included in a monthly subscription fee, this includes all the updates and new features we release each with and with none of the headaches of hosting or maintaining the infrastructure.

Core dna has a transparent pricing structure that scales with your business. Our pricing model is designed to charge only for what you use. Our plans adapt to your business growth. 

We offer 3 different tiers: Core dna CMS - Core dna eCommerce - DXP ( Digital Experience Platform)

We also offer a features' comparison table for each tier available here

If you want to know more about our pricing structure and what would fit your business needs, you can schedule a call with one of our specialist.

GET IN TOUCH TODAY 

Schedule a one-to-one consultation with your product specialist. Here’s what you can expect: 

Walkthrough: An introduction of the Core dna platform

 Analysis: Personalized recommendations based on your business needs. 

Case studies: How other businesses have used Core dna to scale more efficiently

Read more about Do you charge licensing fee?

The pricing for your subscription is all-inclusive. Your fixed monthly payment covers all the software, the patches and updates to the software. It also covers future releases and upgrades to functionality. Finally, it covers all the cloud infrastructure including network traffic, servers, security and all monitoring.

A non-exhaustive list of things you get with your subscription for free are:

- Access to Core dna Content Delivery Network (CDN) across 45 different locations world-wide,
- Unlimited volume of traffic to CDN,
- Unlimited volume of traffic to Core dna engine,
- Unlimited number of requests through Web Application Firewall (WAF),
- Protection from DDoS attacks,
- Protection from XSS attacks,
- Protection against malicious bots,
- And more

Read more about What do I get for my subscription?

Yes, we offer month to month payment options starting at $1,250/site. For more information visit our pricing section https://www.coredna.com/pricing

Read more about Can I pay my subscription monthly?

A true SaaS platform from the onset, Core dna was built for the cloud.

As such, we feature unrivaled security, scalability, resilience and failover. We have clients that see huge spikes in traffic and no degradation in performance. Frontier Touring - Australasia’s preeminent concert promoter - is a good example. When big acts like Paul McCartney, Guns n Roses, or Ed Sheeran announce pre-sale weekend, their site can see several million unique visitors - each making many, many calls to the server as they seek tickets - and we are happy to show you performance logs that show no significant performance degradation. 

Read more about How does Core dna handle major traffic spikes in volume?

Our analytics module allows you to capture information about customers and prospects, providing detailed information regarding how they find, interact with and eventually leave your site, helping you determine whether or not your goals and objectives are being reached.

Read more about How does Core dna allow me to capture information about customer behavior?

With ERP systems, there are a number of different data points that you might be interested in passing back and forth. Here are some of the most common:

If there is an API available for your ERP system, Core dna can integrate directly with your ERP using the API to call/push the data that you are looking for. We currently have API level integrations with some of the more popular systems including Microsoft Dynamics and SAP. Often times, however, you may be using a legacy system that does not have an API. We can use secure FTP or CSV files to then connect and pass data to and from Core dna.

Read more about How can Core dna integrate with my ERP system?

Core dna makes PCI compliance easy by offering integrated payment gateways that allow merchants to securely transmit credit card data via direct post API methods or with hosted payment forms provided by the payment gateway and integrated with the merchant’s checkout pages.

The Direct Post method allows for information to be sent directly to the payment gateway without sensitive data flowing through or stored on the Core dna application server. We currently have over 20 integrated payment gateways. If we do not have the one you are currently using, we are happy to integrate with it for you. 

Read more about Is Core dna PCI Compliant?

Core dna can customize each visitor’s experience through the Personalization application and the Secure Member applications. These applications allow you to tailor the page design and content down to the individual.

Read more about Can Core dna customize each visitor's experience?

The cloud-based infrastructure means that the capacity of the Core dna service can be ramped up and down as required, with ease. The main benefit of this lies in the costs. You are not required to pay a standard hosting charge, which is especially important if your website is busy seasonally.

There are many other technical benefits such as:

  • Redundancy
  • High availability
  • No single point of failure (SPOF): meaning that if a part of the system experiences trouble, it does not affect the system as a whole from working.

Read more about What are the benefits of cloud based infrastructure?