Chatbot fails often get a bad rap, but they can be valuable learning moments. By uncovering why bots falter, companies can transform mistakes into powerful opportunities for...
May 03, 2021 (5 min read)
Core dna insights - Page 14 of 18
As an event marketer, raise your hand if this pattern sounds familiar: Attract traffic to event website Wrap up event Watch Repeat above process Much of this process is...
May 02, 2021 (11 min read)
Manufacturing companies are peering through the window of opportunity. The internet — and more to the point, the availability of easy-to-use content management and eCommerce...
April 30, 2021 (8 min read)
We’ve gotten accustomed to the ease of use and functionality provided by the modern CMS. With so many CMS platforms on the market, it’s important to understand what CMS is...
April 27, 2021 (13 min read)
Choosing between a DXP and a CMS can make or break your digital presence. Discover the key differences that will help you decide which platform fits your business goals best....
April 26, 2021 (5 min read)
Still on the fence about adding live chat to your online store? New insights reveal just how much it can impact conversions and customer loyalty.
April 23, 2021 (8 min read)
Barring a few disagreements, most will concur with this statement: “Healthy long-term relationships are built on a foundation of trust, loyalty, and respect.” ...
April 18, 2021 (11 min read)
Over delivery often sounds like a guarantee of client satisfaction, but is it truly a winning strategy? Discover why exceeding expectations can sometimes backfire and what...
April 17, 2021 (4 min read)
Deciding on your next content management system can depend on several factors, including your current tech stack , the requirements of different departments, your current...
April 13, 2021 (6 min read)
The hacking of Mossack Fonseca’s client portal leaked over 11.5 million documents, 4.8 million emails and 2.6TB of data - the largest leak in history. Prime ministers have...
April 12, 2021 (6 min read)
You walk in your favorite store, the salesperson smiles warmly at you and leads you to the product you need. You choose the product, pay at the counter, and head out happy...
April 11, 2021 (5 min read)
Don’t be mistaken into thinking that the UX of your website is just what it looks like (this is the User interface or UI design), yes that might be a part of what’s holding...
April 09, 2021 (6 min read)
The biggest threat facing the modern internet is the number of websites running outdated code - millions of websites have been left wide open to hackers, as a result. In this...
April 07, 2021 (8 min read)
Are Core AI chatbots just hype—or a real game-changer? This article uncovers the impact they’re already making on customer experience.
April 04, 2021 (5 min read)
The recent COVID-19 pandemic is impacting the way businesses reach their customers, and some of you reading this might be one of those people who are impacted by this event....
April 02, 2021 (1 min read)
Word of mouth marketing is increasingly important as more and more people are becoming wary of advertisements. People turn to their friends and family for recommendations....
April 02, 2021 (32 min read)
There is nothing that kills eCommerce conversion rates faster than customer hesitation. Anytime a customer thinks “ maybe later ”, you open the window to a sale-killing...
March 30, 2021 (13 min read)
Behind every GDPR fine is a story of non-compliance, oversight, or negligence. Discover the surprising trends hidden in the fines—and how they could impact your company next....
March 29, 2021 (7 min read)
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